PsyStar telephony solutions offer a rich and flexible feature set. PsyVoice offers both classical PBX functionality, advanced features and interoperates with both traditional standards-based telephony systems and Voice over IP systems. PsyVoice offers the advanced features that are often associated with large, high end (and high cost) proprietary PBXs.

PsyVoice Hosted PBX

Psystar can host your PBX allowing you to get the benefits of a VoIP telephone system without purchasing any PBX hardware. This is recommended for smaller businesses who don't require the management of a large number of extensions but still wish to utilize enterprise-level phone system features such as Interactive Voice Response menus (IVRs) and music on hold while also having the freedom to physically relocate the phones to any place that there is a standard computer network connection. We recommend the hosted PsyVoice PBX for small businesses.

PsyVoice On-site PBX

A standard Psystar Voice PBX installed on-site can handle over a hundred simultaneous calls and hundreds of extensions that can be present at any location that your business may have. Instead of buying a PBX system for every location your company's phone systems can be consolidated into an on-site PsyVoice PBX system. PsyVoice telephones can be physically moved to any location with a standard network connection capable of connecting to the internet. On-site PBXs are fully featured and extensions can be managed through a web interface to allow the instant activation of new extensions. Keep track of resource utilization with detailed call records for every extension. Overhead paging and paging groups will allow important messages to be broadcast to employees. The on-site PsyVoice PBX is suitable for all businesses--small, medium or Enterprise.

Key Features

• Call transfer
• Call waiting
• Detailed call records
• Call monitoring and recording
• Call parking
• Call queuing
• Call routing through DID and ANI
• Caller ID blocking and caller ID through call waiting
• Conditional call-forwarding
  • forward on Do Not Disturb
  • forward on busy
  • forward when unavailable
  • forward always
• Conference bridging
• Database integration
• Dial by name
• Distinctive rings
• Do Not Disturb
• E911
• Interactive directory listing
• Interactive Voice Response menus (IVRs)
• Local and remote call agents
• Music on hold and transfer
• Overhead paging
• Paging groups
• Remote call pickup
• Remote office support
• SMS messaging
• Three-way calling
• Time and date
• Transcoding
• VoIP gateways
• Voicemail with
  • visual indicators for messages
  • voicemail to email
  • voicemail groups
  • web interface for accessing voicemail
• Web management interface
  • view detailed calling logs
  • check voicemail
  • change Do Not Disturb status
  • manage conditional call-forwarding

Technical Features

• Scalability
  • TDMoE (Time Division Multiplexing over Ethernet)
  • Uses commodity Ethernet hardware
  • Allows for integration of physically separate installations
  • Uses standard data connections
  • Provides a unified dial-plan across all locations
• Codec support
  • ADPCM
  • G.711 (A-Law & u-Law)
  • G722
  • G.723.1 (pass-through)
  • G.726
  • G.729 (through the purchase of a commercial license)
  • GSM
  • iLBC
  • Linear
  • LPC-10
  • Speex
• Protocol support
  • IAX
  • H.323
  • SIP (Session Initiation Protocol)
  • MGCP (Media Gateway Control Protocol)
• Traditional telephony compatibility
  • E & M
  • E & M Wink
  • Feature Group D
  • FXS
  • FXO
  • GR-303
  • Loopstart
  • Groundstart
  • Kewlstart
  • MF and DTMF support
  • Robbed-bit Signaling Types (RBS)
  • MFC-R2 support is available
• PRI protocol support
  • 4ESS
  • BRI
  • DMS100
  • EuroISDN
  • Lucent 5E
  • National ISDN2
  • NFAS