Remote support takes advantage of high-speed internet connections and cutting-edge Active X and Java technologies to allow a technician to remotely and securely control and repair your computer in real-time. You speak with technicians over the phone as you watch them repair your machines. Remote support can not, however, take care of any hardware or connectivity problems. If you are having these problems in the Miami-Dade or Broward areas you should request on-site service instead.

With remote support we can:

• install printers and other device drivers for devices connected to your computer
• clean your computer of spyware and viruses
• configure and install complicated applications
• repair complicated operating system problems
• edit the Windows registry
• and more

If an enterprise-level system such as your e-mail hosted through a Microsoft Exchange server goes down and you need to have it back up right away you can call Psystar and we can troubleshoot your problems instantly. We can provide support and troubleshooting for other applications such as IIS and Sharepoint Services. Qualified Psystar technicians can work on repairing SQL 2005, MySQL, Oracle, and other kinds of databases or business systems.

Remote support is advantageous to businesses who need issues taken care of immediately. Through Psystar Corporation remote support is the fastest way to get your applications up and running. Remote support will only work for your company if you have computers that can still get on the internet and are running Windows 2000/XP/2003/Vista, Macintosh OS X, or a Linux/UNIX operating system. Support procedures vary depending on the system that is required to be supported.

Personal Support

Remote support can be deployed for personal use. Having trouble accessing your business systems from your laptop? Psystar can help. With remote support we can ensure that your business systems work correctly even when you're out of the country.